Parent Support - Parent's guide to Supporting Children during COVID 19



Dear Parents/Carers, 
As you will have seen in the Government's recent announcements, there will be a phased return to school for children who are in Year 6, Reception and Year 1. Tomorrow and Monday class teachers will contact you via telephone to discuss this with you further. 
For parents/carers of those children who are not in the year groups outlined above, please rest assured that once there are plans for the return of children in Nursery and Years 2,3,4 and 5, school will contact you to discuss this. 
Take care and Stay Safe.  



Dear Parent/Carer

We would like to update you on some exciting new developments that will take place across all schools in Hartlepool.

Each of our children’s journeys through education, from primary to secondary, is our key priority and we are always looking to improve that journey.

We have been working closely with all Hartlepool schools to think about how we can best support all children in their transition to secondary school. Together we have developed a new process to share information so that we can ensure that the right support is available to your child from the moment they start their new school. One of the ways that we can help with this transition is to ensure that the secondary school is in a position, at the start of term, to support your child in all the ways we did in primary school.  This can only happen if the secondary school is aware of the information held by us.

As you will know from our Privacy Notice on our website we are legally required to transfer information as described in The Education (Pupil Information) (England) Regulations 2005. However, this year, using the new processes we are hoping to share additional information (if we hold it) with your child’s secondary school, such as your child’s:

·      Learning style;

·      Social & emotional development and behaviour;

·      Punctuality;

·      Early Help/Social Care involvement;

·      Child and family Circumstances;

·      Home to School Partnership arrangements;

·      Friendship groups.


The above information will be shared to highlight any areas of strength as well as areas that your child may need support. If necessary additional conversations will be held to ensure your child’s needs are met in their new school. 

Under normal circumstances, we would have discussed this with you in person and involved you in the transition process, however, due to the current COVID-19 situation, this has not been possible.  I would therefore, ask that if you have any concerns about us transferring this additional information to your child’s secondary school then please contact the school on 01429 273663 before 22nd May 2020

Many Thanks

Mrs J Thomas



Dear Parents/Carers,

I am writing to you as the CEO of Ad Astra Academy Trust, of which your school is a member.

You will have undoubtedly seen that as part of the Prime Minister’s recovery strategy he is asking schools to extend their opening to more pupils from June 1st (dependent upon government scientific advice at the time). I understand that you will be very nervous about this. First and foremost, I can assure you that everyone in the Ad Astra family would like to see all of our children back at school, enjoying their learning and socialising with their friends as soon as possible. I do not underestimate how difficult this has been for our children, for you as parents and for our staff. However, I know that you will only want this to happen if you, your children and school staff feel safe and comfortable in doing so. 

In order to give you some reassurance, I promise that;

1.       The safety of our pupils, parents and staff is of the utmost importance to us and this will be at the very heart of any plans that we develop.

2.       We are committed to ensuring the welfare and wellbeing of all pupils and staff.

3.       We will make sure our plans are developed and assessed carefully and sensibly, taking into consideration all advice and guidance that is available to us.

In his speech, the Prime Minister was quite clear that 1st June is the earliest date that we can begin the process of opening more widely. I am sure you will understand that in order to manage this safely, there is a lot of planning and organisation required. The Headteacher of your school is already working hard with their staff to plan how this can be achieved. I am confident that a cautious, planned approach has the best chance of success.

Finally, please be assured once again that safety is our main priority. I want all pupils, staff and parents to feel safe and comfortable coming back into school and I look forward to the day when we can welcome everyone back in this way.

The Department for Education published some guidance for parents and carers that you may be interested in. You can find this at the following address;

I will be back touch again once there is any further information to share with you.

Warmest wishes



Andy Brown OBE

Chief Executive Officer, Ad Astra Academy Trust



FSM vouchers: the present set of school meal vouchers is only for two weeks (W/C 1st & 8th of June). School are ordering the next set which will be for 4 weeks (W/C 15th, 22nd, 29th of June and 6th of July) Update 8/06/2020 The vouchers for W/C 15th, 22nd, 29th June and 6th of July have now been processed.


Link to the latest Government advice regarding Free School Meals

school news

Link to our school news page for updated advice


Final Parent Support Letter 



Link to the latest Government advice -COVID 19

Self Care Summer Pack

COVID-19 Active Schools Home learning Links to Physical Activity

Parent Support - Tips for Parents for Sensory Breaks 

You can draw the templates given as examples instead of printing the documents. 

General Check in Resources 

Worry Pack Resources 

Self Esteem Resources 

Self Help Apps 

Low Mood Resources 

Daily Check List

Supporting mathematics at home - An online resource offering free access until 31st July. It has lots of resources to support children’s mental health and wellbeing. 

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Latest Government Updates and Guidance



public heath england

Advice on supporting children and young people's mental health and well-being 



NHS handwashing advice


Advice for everyone -Coronavirus (COVID-19)


SEND Advice from Minster Ford

covid 19 nhs

NHS Community Services Update


Hartlepool Support Groups


Child Mental Health Support


Hartlepool Support Hub


Daisy Chain Telephone Support

Useful Contact Numbers

Our doors may be closed but we will continue to be here to support and guide you in any way we can during this time.

Safety and Welfare Children Hub Hartlepool 01429 284284

Toileting advice Please see link with help for bed wetting, constipation, toilet training etc

Head lice advice

Healthy choices

Emotional wellbeing CAMHS Crisis contact number 0300 300 0099

Child line 0800 1111

Samaritans 116 123


Young minds 0808 802 5544 Young people can also text “YM” to 8528

Time to change https://www.time-to–


Safer Internet Use Support


Support your child with films and activities from Thinkuknow.Thinkuknow films and games are a great way to start and continue chats about online safety.

4-7s Jessie & Friends cartoons A three-episode animated series which helps keep 4-7s safe online. It explores three popular online activities: watching videos, sharing pictures, and online gaming.

8 – 11s Play Like Share cartoons A three-episode animated series that helps keep 8-11 year olds safe from risks they might encounter online.

Band Runner game and advice website A fun interactive game that helps reinforce key messages about online safety.

You’ll find lots more advice on keeping your child safe online at

If you’re worried that a child is at risk of harm online, you should call the police.

Children can make a report to CEOP at

Other recommended resources Parent Info

Expert information for parents about digital family life

NSPCC Net Aware – Provides reviews and guidance on the most popular social networks, apps and games that children use.

NSPCC PANTS (The underwear rule) – A simple way to keep children safe from abuse, by teaching them to remember the 5 rules that spell ‘PANTS’.

Internet Matters – A useful tool showing how to set parental controls across a range of devices and websites.

Internet Safety Sites

For children

Childline - Reporting Tools for Children

UK Safer Internet Centre - To report harmful online content

CEOP - Advice about online abuse

For Parents


Internet Matters - Support for parents and carers to keep children safe online

London Grid for Learning - Keeping children safe online

Net-Aware - Advice from the NSPCC for parents and carers

Parent Info - Support for parents and carers to keep children safe online

Thinkuknow - Keeping children safe online advice from the National Crime Agency

UK Safer Internet Centre - To report harmful online content

Additional learning resources

Oak National Academy Online Learning - Resources produced by the Government to support learning at home.


Get Hartlepool Active

The Body Coach

Spread the Happiness TV- Including Dough Disco 

Oxford Owl- Free reading books online 

How to draw 

Music lessons with Myleene 


Scouts - Resources produced by The Scouts for fun at home and support with well-being